Shipping Policy

At Verona Roams, we strive to deliver your orders safely and on time. Please review our shipping policy to understand how we process and handle deliveries.

1. Shipping Method

  • We only offer Cash on Delivery (COD) as our payment method.
  • Orders are dispatched via our trusted delivery partners.

2. Delivery Time

  • Orders are typically delivered within 5-10 business days after dispatch.
  • Delivery times may vary depending on your location and unforeseen circumstances such as weather, holidays, or courier delays.

3. Shipping Restrictions

  • We currently ship only to select locations. Please ensure that your delivery address is within our serviceable areas before placing an order.
  • We do not ship to P.O. boxes or restricted zones.

4. Order Processing

  • Once your order is confirmed, it will be processed and prepared for shipping.
  • Orders cannot be modified or canceled once they have been dispatched.

5. Failed Deliveries

  • If the courier is unable to deliver after two attempts, the order may be canceled.
  • Customers must provide accurate shipping details. We are not responsible for delays or lost packages due to incorrect information.

6. Shipping Charges

  • Shipping fees (if applicable) will be communicated at checkout before order confirmation.
  • Any additional delivery charges due to remote locations will be informed prior to dispatch.

For any inquiries regarding shipping, feel free to contact us at [email protected].